EMERGENCIES are defined at our community as situations which:

Present a danger to people or property

Fire or fire alarm- Please call 911 first

No electricity

Broken or non-working doors, locks, windows

No heat (when outside temperatures are below 50°)

No air conditioning (only during daylight hours when a heat advisory has been issued)

No hot water (before 10pm)

Toilet clogged (after attempts to plunge in one bath apartment only)


Broken pipes

Refrigerator not operating (before 10pm)

For non-threatening emergencies, please contact our 24-hour onsite maintenance team at 770.998.2018.